On The Go's rechargeable battery lasts about one month on a single charge. When it reaches ~20% remaining, Just In Case can contact you via email or text message alerts prompting you to charge the device. Leave the device plugged in for three hours to fully recharge the device.
Your On The Go is designed to be 100% rain- and shower-safe but bathing, swimming or otherwise submerging the device will cause damage.
Unlike GPS products that struggle to communicate indoors, your On The Go pendant uses the AT&T 3G cellular network to communicate with our monitoring center. As long as you’re in an area with coverage, your On The Go will be able to communicate.